Careers

Welcome to a world of possibilities…

At Interbridge we’re a small team with a big heart. If you like to roll up your sleeves and make a difference to where you work, then you’re in the right place. As a new second charge lender with big ambitions, we are looking for colleagues who share our passion for helping brokers and customers; for looking for new ways to improve things and who their colleagues can trust to get the job done.

Customer First

Finding solutions and satisfying customer needs is our reason for being, we are here to do the right thing for our customers and for each other too.

A passion for exemplary service

Intermediaries and customers sit at the heart of our business and deserve the very best.

Innovation

Using technology to simplify and automate applications and fulfilment processes that will help limit our impact upon the planet.

Trust and belonging

Building a business environment where colleagues can be themselves, grow and thrive in an open, inclusive and trusting environment.

And we know it works both ways. Our culture is so important to us. We’re building a new second charge lender not only brokers and customers want to deal with, but where our team want to work. A place where you can be yourself – your real self. Because everyone has a voice. Everyone is heard. We believe if you can be your true self at work, you’ll bring your best self. And who doesn’t want to be their best self.

We Are Currently Hiring For:

Customer Operations Executive

The role

We are currently recruiting for a Customer Operations Executive to join the team. They will be the first point of contact and take ownership of our customer experience and ensure that we provide a market leading, best-in-class service to our customers.

Key Responsibilities:

Providing fair outcomes and a positive Customer experience
Ability to accurately assess and manage risks associated with Customers experiencing both financial difficulty and vulnerability
Ensuring detailed and accurate Customer records are kept and updated
Ability to positively contribute to the team with suggestions for process improvement and ways to enhance Customer satisfaction
Ability to demonstrate excellent written and oral communication and using those skills in servicing Customers in an omni-channel working environment.
Ensuring all forms of communications are professional, clear, fair and not misleading
Ability to deal with 3rd Parties, responding to queries and requests in a timely manner

If you’re interested in finding out more, then email us at people@interbridgemortgages.com to register your interested.

Have we sparked your interest?

We’re always keen to hear from top talent, so email us at people@interbridgemortgages.com, together with the role or area you want to work in.